FRAUD PREVENTION
 
CONFEDERATE EURO LIMITED AND ALL OF THEIR RELATED COMPANIES AND STAFF PROMOTE FRAUD PREVENTION. IF WE SUSPECT FRAUDLENT ACTIVITY, WE SHALL IMMEDIATELY AND WITHOUT NOTICE, INFORM THE RELEVANT AUTHROUTIES.

IT IS OUR COMPANY POLICY TO PROSECUTE OFFENDERS TO
THE ABSOLUTE LIMIT OF THE LAW.
 
CONFEDERATE EURO LIMITED
 
Terms & Conditions
 
These Terms and Conditions are effective from 01.01.2004 until further notice.
 
Definitions  
You, the Customer, a person or company buying Products from us.
Consumer a private person buying Products for private use.
Trader a business or company buying Products from us for onward selling.
Confederate Euro Limited (us, our or Premier Cages) the Product vendor as identified on your invoice and, where relevant, and where advised in writing, our authorised agent.
Confederate Euro Limited Products are all marketed with the "Premier Cages" branding, including all accessories, toys, attachments etc.
  Avian Air Purification System is a Product of Confederate Euro Limited and is marketed under the Premier Cages Brand
Order Confirmation Formal acknowledgement of Product ordered by you, sent by Confederate Euro Limited. The Order Confirmation page will appear on our website and is the final point of purchase. The order will proceed with details you have entered onto the Order Confirmation and will deemed to have been entered correctly by you.
Price stated in Order Confirmation
Delivery stated in Order Confirmation
Product As chosen by you and as described in Order Confirmation,
Service Offering as described in Order Confirmation
Service Provider Confederate Euro Limited or its authorised agents
Service means general service and support offered by Confederate Euro Limited or it specified in writing, its authorised agents
Acceptance of Order Our acceptance of your order as indicated by you on the Order Confirmation Page.
Agreement Your placing an order and our subsequent acceptance of that order
 
Fraud Prevention

Confederate Euro Limited and all of their related companies and staff promote Fraud Prevention. If we suspect fraudulent activity, we shall immediately and without notice, inform the relevant authorities. It is our company policy to prosecute offenders to the absolute limit of the law This Agreement does not apply to Product purchases from a reseller or distributor nor is it a reseller or distribution agreement. It is solely for direct purchase from Confederate Euro Limited Products marketed under the Premier Cages brand

 
Quotations/Orders/Contract

Quotations are only valid in writing and during the period that they state. If unstated, the absolute maximum period is 2 days. Orders may be received in writing, via the internet, e-mail, telephone or fax but are only binding when accepted by Confederate Euro Limited in a written Order Confirmation. Please check the Order Confirmation carefully and notify Confederate Euro Limited of any mistake in writing immediately or the details stated in the Order Confirmation will be deemed to be correct and will apply to this Agreement. Confederate Euro Limited reserves the right to change / amend Products (incl. 3rd Party Products, if any) at any time but Confederate Euro Limited guarantees you at least equivalent functionality and performance.

 
Price & Payment Terms

All major Credit Cards / Debit Cards are accepted. Delivery will only be effected to the address registered to the relevant payment cards. In no circumstances will delivery be made to an address other than the address registered to the subject payment card.

Products and delivery prices, tax, shipment, insurance (if applicable) are as indicated within the Order Confirmation. Changes to exchange rates, duties, insurance, freight and purchase costs (incl. for components and Services) may cause Confederate Euro Limited to adjust prices accordingly. Payment must be made to Confederate Euro Limited prior to shipment. Payment timing is of the essence. Confederate Euro Limited may suspend deliveries or Service until full payment has been made. If payment is late, and you purchase as a company, the maximum statutory interest rate will apply on the late amount and if you purchase as a Consumer, interest will be at 2% above the Finance House Base Rate on the late amount. The costs of recovery shall be payable by you.

Cheques may only be accepted conditionally. If cheques are accepted, then they must be made payable to Confederate Euro Limited with prior notice.

 
Delivery/Title/Risk

The delivery period in the Order Confirmation is only approximate. However, Confederate Euro Limited will endeavour to deliver your products within the minimum time possible. Delivery is subject to supply by unrelated third parties and Confederate Euro Limited will not be liable for any delays in delivery subject to lateness. The place of delivery is stated within the Order Confirmation. Title to Product/s will pass upon full payment and until then you must insure and store our goods separately and you may not modify, pledge or sell them. We insist that the original boxes are stored in a safe location and not outside as we are unable to accept any returns once packaging is damaged, Confederate Euro Limited may enter the storage premises to repossess the goods should you sell them before title passes, you will become Confederate Euro Limited's agent and the proceeds of that sale shall be held on our behalf, separately from your general funds (if applicable). Confederate Euro Limited may instigate proceedings against you for the full sum outstanding plus delivery charges before title passes. If you refuse delivery without Confederate Euro Limited's agreement, you must pay Confederate Euro Limited's expenses or losses resulting from that refUKl, including storage costs, until you accept delivery. Risk of the loss of the goods passes to you on delivery.

 
Acceptance

When you receive the subject Product/s you must inspect / it them for any defects or non-conformity within 24hours. After this period, you will have accepted the Product/s in its/their entirety without fault. If Confederate Euro Limited agrees to the return of Product/s at its choosing, then the Product must be in its original condition complete with packaging, a return note and proof of purchase; the return costs may also be payable by you.

 
Warranty

Unless otherwise stated, Confederate Euro Limited guarantees to you that Confederate Euro Limited Products will be free from defects for a maximum period of 3 months from the delivery date. Should the Product be defective within this period, Confederate Euro Limited will repair or replace the Product within a reasonable time. All reasonable care and endeavour shall be used to resolve problems within a realistic time in the circumstances. Confederate Euro Limited may repair using components, which are new or equivalent to new in accordance with industry standards and practice. Confederate Euro Limited may revise its limited warranties from time to time but any such change will not affect products ordered by you prior to the date of such change.

Confederate Euro Limited does not and will not under any circumstances entertain a warranty claim for: damage caused by incorrect UKge, installation, abuse, modifications or repair by any unauthorised 3rd party or yourself; damage caused by any party (except Confederate Euro Limited) or other external force;

All / any additional non Confederate Limited Premier Cages. branded parts / accessories affixed / added in any manner are strictly excluded from any warranty claim you may have.

Affixing / attaching non Confederate Euro Limited Premier Cages branded products will immediately void any warranty claim you may have and all items will then deemed to be sold to you and purchased by you on a sold as received basis. Any and all warranty claims will be rejected. Please note, Premier Cages branded Toys only are suitable for Premier Cages branded Parrot Cages.

Services will be provided by Confederate Euro Limited or its authorised agents. Response times are estimates and may vary according to the remoteness or accessibility of Product location. Service may be provided via telephone or internet where appropriate. You must allow Confederate Euro Limited to examine Premier Cages Product at your or Confederate Euro Limited's premises (at our choosing).

Confederate Euro Limited owns any replaced Products or Parts resulting from repair and will charge the Customer if these are not returned upon request. It is a strict condition that all damaged parts are returned to Confederate Euro Limited for inspection prior to any / all replacements being supplied.

Unless otherwise stated, the following are excluded from Service: work outside local working hours, weekends or on public holidays. Items excluded from Warranty, relocation, preventative maintenance, consumables, unnecessary work in Confederate Euro Limited's assessment, 3rd Party Products and others at Confederate Euro Limitedís assessment.

You must provide Confederate Euro Limited with all reasonable courtesy, information, cooperation, facilities and access to enable Confederate Euro Limited to perform duties, failing which Confederate Euro Limited shall not be obliged to perform any Service or offer any assistance. You are responsible for the removal of non Confederate Euro Limited-supplied products during Service. Any additional 3rd party items affixed to "Premier Cages" products will deem to void your warranty.

 
Fitness for Particular Purpose;

To ensure Confederate Euro Limited products branded as "Premier Cages" are fit for their relevant purpose, please refer to our recommendations to ensure you order the correct "Premier Cage" for your bird. If you order an incorrect "Premier Cage", then wish it to be returned, Confederate Euro Limited will deem the item to be of second-hand quality and will at their discretion charge you the full amount including the delivery charge. In the event Confederate Euro Limited (strictly at their discretion) agree to the return of any items, a 50% restocking fee may be charged. Refunds in full will be issued prior to your receipt of the Products only

 
Liability

Confederate Euro Limited accepts liability for any private property loss or damage, death or personal injury ( excluding pets ) caused by the negligence or deliberate misconduct of Confederate Euro Limited, or our direct employees Except for death/personal injury, this liability is limited.

Confederate Euro Limited does not accept liability for 1) indirect or consequential loss, 2) loss of business profits, salary, revenue, savings, 3) damage remedied by Confederate Euro Limited within reasonable time, 4) loss avoidable by you through reasonable conduct, and failure to follow Confederate Euro Limited's reasonable advice generally, 5) all items excluded from the Warranty or by Force Majeure.

 
Intellectual Property (IP)

Confederate Euro Limited indemnifies you from all costs and liabilities from any claim that use of Product infringes any 3rd party. Confederate Euro Limited may recall and exchange or modify any Product or refund you, minus depreciation in certain events. You indemnify Confederate Euro Limited for your misrepresentation of our products and services.

You must notify Confederate Euro Limited immediately of any infringing or unauthorised use of our Product/s. Confederate Euro Limited will not indemnify you for i). 3rd Party Products and attachments, ii). unauthorised modification or iii). any claim caused by the use of Products in conjunction with any product not supplied by Confederate Euro Limited.

 
Third Party Products

We will not entertain any products not produced or sold or owned by Confederate Euro Limited. Affixing 3rd Party products to "Premier Cages" branded Parrot Cages will automatically void your Warranty.

 
Force Majeure

Confederate Euro Limited is not liable for delays in performance (incl. delivery or Service) caused by circumstances beyond its reasonable control and will be enleadind to a time extension for performance; examples include strikes, terrorist acts, war, supplier / transport / production problems, exchange fluctuations, governmental or regulatory action and natural disasters. If this lasts more than 3 months, this Agreement may be terminated by either party without compensation.

 
Confidentiality

Each party must treat all information received from the other marked "confidential" or reasonably obvious to be confidential as it would treat its own confidential information. All communication in writing must be directed to Confederate Euro Limited, Premier Cages, Victory House, 8 - 12 Leeís Parade, Uxbridge Road, Hillingdon, Middlesex, UB10 0PQ. Our telephone number is (01895) 256800. Our facsimile number is (01895) 255955.

 
Termination

Confederate Euro Limited may terminate this Agreement with immediate written notice if you breach any terms and conditions. Either party may terminate if the other: 1) commits a material or persistent breach of this Agreement and fails to remedy this within 7 days of written notice from the other; or 2) becomes insolvent or is unable to pay debts as they fall due.

 
Your obligations as a Customer

You are responsible for: your own choice of Product and its suitability for purpose; your telephone & postal charges in contacting Confederate Euro Limited, if any; the return of items whether whole or part are at your cost without recompense to Confederate Euro Limited.

You must provide Confederate Euro Limited with all reasonable courtesy, information, cooperation, facilities and access to enable Confederate Euro Limited to perform duties, failing which Confederate Euro Limited shall not be obliged to perform any Service or offer any assistance whatsoever.

 
Data Protection
Confederate Euro Limited does not share any Data of any type with any source except in the event of Fraud and Prosecution.

Please note that your calls to Confederate Euro Limited may be monitored for training purposes.
 
Consumer Rights

If you are a Consumer you may cancel your purchase at any time within 2 working days of receipt without cause and receive a refund of the Price paid subject to the 50% restocking fee and payment of the delivery and collection charges. To do this you must inform Confederate Euro Limited in writing and return the products immediately, in the same condition you received them and at your own cost and risk. Any statutory Consumer rights are unaffected by this Agreement. This will apply to Consumer and Business customers.

 
Complaints

All Complaints must be addressed in writing to the address previously detailed and sent via "Recorded Delivery".

 
Jurisdiction

English law and the exclusive court jurisdiction of the English courts will apply to this Agreement. The Vienna Convention on Contracts for the International Sale of Goods is excluded.

 
Miscellaneous

If any part of the Agreement is found to be invalid or unenforceable by a court, the rest is unaffected. Confederate Euro Limited may subcontract, assign or transfer its obligations or rights to a competent third party whether in whole or in part. You may not assign or transfer any of your obligations. All notices must be in writing (by hand, email, fax or 1st class post deemed delivered 48 hours after posting) and sent to a legal officer of either party. Important notifications must be sent via Recorder-Delivery and you must retain proof of postage.

You can find all current Confederate Euro Limited policies, Product and Service Offering details and notices via www.premiercages.co.uk. Those in place at the date of this Agreement govern this Agreement.

Prices and specifications are correct at date of publication but subject to availability or change without notice. Confederate Euro Limited cannot be responsible for errors in typography or photography. Promotional Offers are subject to stock and availability and may be withdrawn without prior notice.

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